Should a venue build its own booking system or use off-the-shelf software?
For a small venue, off-the-shelf booking software is usually the right answer. At around 20 bookings a week, our advice is to build nothing. A bespoke system makes sense when your rules are your own, such as bays, sessions with staff or equipment limits, private hire, memberships that change the price or gift cards, or when you are paying commission on high volume.
What can a bespoke venue booking system handle that off-the-shelf software cannot?
Whatever your venue actually sells. Bays priced differently from each other, sessions capped by staff or equipment, minimum durations, buffers and cut-offs, deposits, private hire and group bookings can all follow your rules rather than a template's.
How much does a bespoke venue booking system cost in Northern Ireland?
Every venue gets its own fixed quote, based on a written scope and agreed before work starts. You know the price before any money changes hands.
How long does a venue booking system take to build?
A golf or leisure booking system typically takes about 4 to 8 weeks to build, once the scope and the fixed quote are agreed.
How do you stop two people booking the same slot?
The database decides, not the interface. Each booking locks the slot while it is being taken, so if two people press book at the same moment, one gets it and the other is told it has just gone.
Can it use our existing payment provider?
Yes. Payments can run through Stripe or the provider your venue already uses. Laganview's card payments run through Dojo.
Who owns the customer data?
You do. The customer accounts, the booking history, the code, the database, the domain and the hosting are all in your name, so nothing is lost if you move on.
Has a venue in Northern Ireland built its own booking system?
Yes. Laganview Golf Centre in Lisburn runs a bespoke bay booking system built by Element Seven for its 50 floodlit bays. Since December 2023 it has taken more than 11,100 confirmed and paid bay bookings, and over 3,800 customers have created accounts.